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View all the Evening & Bridal Range
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Buy Online! - The best way to buy!
About Us
This web site is owned and operated by Vendula London who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Vendula London
15 Main Drive,
East Lane Business Park,
Wembley, Middlesex,
HA9 7NA,
United Kingdoms
Phone: +44(0)20 8385 2587
Fax: +44(0)20 8385 0096
Email: info@vendula.co.uk
VAT Number : GB848 3742 92
Company number: 4930131
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Contact Us
If you require assistance with any aspect of our website, including ordering online, or if you need further information about our products, please call our team who will be happy to help you. Similarly, if you have a problem or query about a product upon receipt, please email or call using the details below.
Email: info@vendula.co.uk
Tel: +44(0)20 8385 2587
Our customer services team will be available to help with queries from Monday to Friday between 9am and 5pm.
Write to us:
If you wish to contact us via post, please use the following address:
Vendula London Ltd
15 Main Drive,
East Lane Business Park,
Wembley, Middlesex,
HA9 7NA,
United Kingdom.
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Returns Policy
If any of the items you have ordered are unsuitable, please inform us within 7 days of receipt by emailing customer services sales@vendula.co.uk. Please include your order number and a description of the item you wish to return and send it back to us at the address below.
Vendula London,
15 Main Drive,
East Lane Business Park,
Wembley, Middlesex
HA9 7NA.
We are happy to give a refund/exchange providing the items are returned complete, in perfect condition and in their original packaging within 7 days of us receiving your returns notification email. Items returned outside these conditions may receive a credit note. A refund will not be possible if the item(s) arrive damaged as a result of the original packaging not being used. In such cases, the item(s) will be returned to you. We will not refund any item that has been specially ordered outside our current range. This does not affect your statutory rights.
For all returns (excluding faulty goods), you will be required to arrange and pay for return of the items to us. When returning items we strongly recommended you obtain proof of postage. We cannot accept responsibility for parcels lost in transit. Upon receipt of items returned as faulty, Vendula will arrange an exchange. Vendula’s decision is final.
Extended period at Christmas: Any purchase intended as a Christmas gift can be exchanged/credited up to 10th January providing the above criteria has been satisfied. Refunds will not be offered outside the standard terms.
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